New Ideas

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Telereach is not only transforming the way people work, it is also being used in innovative new ways to bring people together in a more personal and impactful way. It now gives one access to people and places that were not possible before. Telereach and its associated technologies are endless. In the following table some new exciting applications of telereach are discussed:

Nr Application Description Current Project Examples
1 TeleEducation (It includes long distance education) Education in which students take academic courses by accessing information and communicating with the instructor asynchronously over a computer network. Also called distance education (The Free Dictionary, 2012)[1]. With 3D telereach applications the teacher can come to life in the classroom. It is much more compelling that standard video conferencing, which displays a view of a remote classroom with the teacher shown on a flat television screen. The telereach teacher can interact with students in a natural way in real time and can command attention through direct eye contact. With global networks the students can learn foreign languages directly from people speaking their native language. Telereach applications can truly open up a whole new world for students. Supporting visuals, such as PowerPoint presentations, can be shown to the class by the virtual teacher. Lectures or training sessions can also be recorded for future use (TelePresence Tech, 2012)[2]. Pan-Africa/India Project: Five African Regional Leading Universities and Seven universities from India are connected to a central Tele-education hub. Online and offline lecture sessions will be provided (Pan-African e-network project, 2012)[3]. The Digital Doorway: The joint DST/CSIR undertaking aims to introduce computer literacy into the ambit and experience of all South Africans through the implementation of the concept of Minimally Invasive Education. The aim is to provide people in rural and disadvantaged areas with freely accessible computer equipment and open source software, enabling them to experiment and learn without formal training and with minimal external input (Digital Doorway, 2012)[4].
2 TeleBanking Telereach can make it possible for banks to deliver true personal service in a cost effective and efficient manner. Banks will be able to offer their customers the opportunity to meet with banking specialists from a city center bank or national bank. A telereach banker across the desk can establish trust through eye contact and develop rapport with his or her customers. The bank can avoid the costs of travel for bank specialists while offering customers improved personal service (TelePresence Tech, 2012) [2]. A Telereach bank meeting can take place in a private room or work module where all conversation and sharing of information will be kept confidential. A signature pad can be used to sign documents and a printer can print banking documents. Telereach systems must retain all of the benefits of electronic banking while extending the bank services to include true personal service with eye contact between bankers and customers (TelePresence Tech, 2012)[2].
3 TeleMedicine (It also include telehealth) The use of telecommunications technology to provide, enhance, or expedite health care services, as by accessing off-site databases, linking clinics or physicians offices to central hospitals, or transmitting x-rays or other diagnostic images for examination at another site (The Free Dictionary, 2012)[1]. Follow-up medical reviews and psychiatric sessions can be conducted effectively with telereach. The doctor can appear life-size with eye contact to establish a comfortable sense of presence for the patient. For medical emergencies a medical specialist can be transmitted to another medical facility at the speed of light to consult about urgent medical conditions. This can be especially valuable for remote medical facility that needs to draw upon specialists located in major city centers. Routine renewals of prescriptions could be cost effectively renewed through telereach sessions conducted at pharmacies by telereach doctors with monitoring devices to transmit pertinent information, such as blood pressure, blood sugar level, temperature, etc. Also, with telereach individuals can have private consulting sessions to discuss sensitive topics, such as pregnancy and HIV Aids in full confidentiality (TelePresence Tech, 2012)[2]. International Telecommunication Union Projects: A number of telemedicine projects are currently being deployed by ITU in countries including Bhutan, Cameroon, Ethiopia, Georgia, Kenya, Malta, Mozambique, Myanmar, Senegal, Uganda and Venezuela. One example of this work is a ground-breaking pilot project in Uganda, which is already greatly extending the reach of vital health services into isolated rural areas. (International Telecommunication Union, 2012)[5]. Pan-Africa/India Project: Tele-Medicine connectivity will enable 12 Super Specialty Hospitals in India to provide expert services to 53 Remote Hospitals in Africa (Pan-African e-network project, 2012)[3].
3a Tele-Surgery Remote surgery (also known as telesurgery) is the ability for a doctor to perform surgery on a patient even though they are not physically in the same location. It is a form of telepresence. Remote surgery combines elements of robotics, cutting edge communication technology such as high-speed data connections and elements of management information systems (The Free Dictionary, 2012)[1]. The possibility of being able to project the knowledge and the physical skill of a surgeon over long distances has many attractions. (Locally controlled robots are currently being used for joint replacement surgery as they are more precise in milling bone to receive the joints.) Military health care specialists have an obvious interest since the combination of telereach, tele-operation, and tele-robotics can potentially save the lives of battle casualties by allowing them prompt attention in mobile operating theatres by remote surgeons (TelePresence Tech, 2012)[2]. Tele-surgery in Kenya: Sight & Sound Ltd Demonstrated Polycom HDX 8000 Live Tele Surgery conducted By the Urology surgeons in the state-of-art Operation theatre at Agakhan Univerity Hospital Nairobi, in Conjunction with Access Kenya & Asterisk Ltd (Muigai, C, 2011)[6].
4 Economic development
5 Human Capital Development
5a Job training
5b Employment Telereach systems are ideal for employment interviews. Many employers and employment agencies currently pay to have applicants fly to the city of the employer for a final set of interviews. Through Telereach the companies could have an effective face-to-face meeting without the cost of travel. Employment agencies with a national network of Telereach systems could cost effectively connect applicants with employers to speed up and improve the interview process (TelePresence Tech, 2012)[2].
6 Retail Telereach is helping retail customers re-think the design and development process, test concepts prior to bringing them to market and connect with more potential buyers (TelePresence Tech, 2012)[2].

Prerecorded or computer generated figures can be digitally streamed to stores for round the clock promotion and advertising. Through the interactive capabilities of Telereach systems interested customers could select to have a live conversation with a sales representative. Through a national center the sales representative would be connected to the store to engage in face-to-face interaction with the customer. In some sales applications Telereach could provide direct contact with a technical expert or business manager that may be necessary to complete a sales transaction (TelePresence Tech, 2012)[2].

6a Tele-Marketing Marketing can reach customers where they are located with a variety of telereach systems. One approach is to have a receptionist window where a customer can request information or customer services. The customer services representative will appear in the three dimensional setting behind the window as a life-size person to help them. Another approach is a reception desk in a store or an office. The customer can get answers to their questions by a live person from a Telereach Center (TelePresence Tech, 2012)[2].
6b Advertising and Sales Tour operators and property agents would be able to use telereach to allow potential customers to sample holiday locations and view properties remotely before investigating further (TelePresence Tech, 2012)[2].
7 E-Collaboration
7a Government Through 3D telereach systems government leaders can have the power to be present in any locations around the world. Unlike phone conversations or video conferencing, telereach commands attention whether it is a meeting face-to-face with another government leader or a special appearance of the leader at a political event of thousands. Telereach systems can bring leaders to the same table at the speed of light without any security issues, which is of utmost importance in times of terrorist threats (TelePresence Tech, 2012)[2].
7b Executive Communications By using global networks managers can attend meetings at international business locations and command attention through their life-size presence and eye contact. Companies can maximize the efficiency by using telereach to instantly transmit to the location where they are needed without losing time traveling. The use of telereach will cut travel costs resulting in significant annual savings. Furthermore, the use of telereach will reduce the carbon footprint of the organization. Unlike video conference systems which cannot achieve eye contact, 3d telereach systems can bring the key executives face-to-face with their customers, partners or employees (TelePresence Tech, 2012)[2].
7c International organizations Professional services firms are using video collaboration to bring together remote offices, work on large scale projects, reduce travel and foster better ongoing collaboration with their customers and clients. Countries can also use telereach systems at their embassies to promote trade and international agreements (TelePresence Tech, 2012)[2].
7d Small and Medium Scale Businesses Telereach can help small and medium-sized businesses to explore new ideas spontaneously, tap into remote expertise, manage the supply chain and build customer relationships (TelePresence Tech, 2012)[2].
8 Arts & Entertainment Media and entertainment agencies can use telereach to foster better collaboration on projects and bring writers, actors, producers and athletes and agents together wherever they are. Musicians, sports personalities, professional speakers and celebrities can use Telereach applications to generate fees for special appearances (TelePresence Tech, 2012)[2]. Telereach systems could be incorporated into theme or nature parks to allow observers to travel through coral reefs, explore underground caves, or in amusement parks the elderly or infirm could experience the thrill of live roller coaster rides without the associated risks (TelePresence Tech, 2012)[2]. Body-Data-Space: Is an arts company that focuses on tele-presence, connectivity and virtual/physical blended space to create art. (Body-Data-Space, 2012)[7].
8a Fashion Collaboration The virtual fitting room is a simulation of trying on clothes — similar to a video game version of a dressing room, but with a possible purchase of real clothing at the end. Like the mobile phone and the interactive kiosk, this high-tech Internet marketing strategy has the potential to transform the retail experience, with particular relevance for apparel and fashion (Kramer, A. 2011)[8]. Tommy: Tommy Hilfiger introduced the world’s first ‘virtual fitting rooms,’ enabling immediate global “in-person” communication and collaboration among designers and manufacturing facilities. The solution currently connects offices in Amsterdam, New York, Hong Kong and Tokyo (Cisco, 2012)[9]. Others: Several virtual fitting room systems are emerging today, linked with retailers such as Macy’s Inc. and the J.C. Penney Corporation. They use a variety of components, including miniature cameras, apps, and Facebook logins. One of the most fully developed such systems is Fits.me, a clothes-fitting simulation developed by Estonian entrepreneur Heikki Haldre and adopted by the European apparel retail chains Otto and Hawes & Curtis, among others (Kramer, A. 2011)[8].
9 Legal and Judicial Law firms can use telereach to reduce travel between global/local offices and consult with international/local clients. The client gets the benefit of the telereach session with the attorney without incurring the costs of travel and the attorney does not lose billable traveling time. Courts and correctional facilities can use telereach applications to process detainees and address budget, transportation and public safety concerns. Lawyers could bring their witnesses to the stand for a testimony and make depositions. Judges could use telereach technology to conduct court in remote cities to save travel time and to respond quickly to meet case requirements (TelePresence Tech, 2012)[2].
10 Hazardous Environments Hazardous situations for humans are now seen as possible candidates for telereach applications. Examples include: Military operations, bomb disposal, deep sea exploration, mining, firefighting, toxic atmospheres, and hostage situations (Knol, 2012)[10]. Telereach also plays a critical role in the exploration of other worlds, such as with the Mars Exploration Rovers, which are tele-operated from Earth (NASA: Jet Propulsion Laboratory, 2012)[11].
10a Outer Space and Planetary Work Operations in vacuum and extremes of temperature and pressure are ideal for telereach activities. The main problem here is obviously the time lag between transmission and receipt of signals both to and from the remote site (Knol, 2012)[10]. Technologies for autonomous planetary mobility enable the rovers to make decisions and avoid hazards on their own (NASA: Jet Propulsion Laboratory, 2012)[11].
10b Subsea Work The cost of deep sea operations using specialized divers is extremely high due to costly hyperbaric equipment, stringent safety regulations, time spent in decompression, and support vessel costs. Telereach subsea robots could be used to inspect, repair and do routine maintenance on deep sea equipment and infrastructure (Knol, 2012)[10].
10c Nuclear Industry The presence of ionizing radiation, in areas where physical work needs to be carried out, has always meant that the nuclear industry needed remotely operated equipment for material handling, inspection, and maintenance. For this reason much work has been carried out and recorded in this area (Knol, 2012)[10].
11 Remote Surveillance
12 Remote Sensing
12a Resource development and mining
12b Agriculture and fishing "The electronics revolution of the last several decades has spawned two technologies that will impact agriculture in the next decade. These technologies are Geographic Information Systems (GIS) and Global Positioning System (GPS). Along with GIS and GPS there have appeared a wide range of sensors, monitors and controllers for agricultural equipment such as shaft monitors, pressure transducers and servo motors. Together they will enable farmers to use electronic guidance aids to direct equipment movements more accurately, provide precise positioning for all equipment actions and chemical applications and, analyze all of that data in association with other sources of data (agronomic, climatic, etc). This will add up to a new and powerful toolbox of management tools for the progressive farm manager. Precision farming should not be thought of as only yield mapping and variable rate fertilizer application and evaluated on only one or the other. Precision farming technologies will affect the entire production function (and by extension, the management function) of the farm." [12] Australian Centre for Precision Farming: http://www.usyd.edu.au/agriculture/acpa/</ref>
12c Disaster warning and recovery
12d Sustainable energy
12e Environmental sustainability
12f Pollution control
13 Industry
13a Pipeline Inspection Small diameter pipes otherwise inaccessible for examination can now be viewed using pipeline video inspection.
14 Mining

References

  1. 1.0 1.1 1.2 The Free Dictionary, 2012. [online by Farlex]. http://www.thefreedictionary.com
  2. 2.00 2.01 2.02 2.03 2.04 2.05 2.06 2.07 2.08 2.09 2.10 2.11 2.12 2.13 2.14 2.15 2.16 TelePresence Tech, 2012. [online]. http://www.telepresencetech.com/ (
  3. 3.0 3.1 Pan-African e-network project, 2012. [online] http://www.panafricanenetwork.com/Portal/ProjectDetails.jsp?projectidhide=9&projectnamehide=Tele Education
  4. Digital Doorway, 2012. [online – CSIR Project]. http://www.digitaldoorway.org.za/index_main.php
  5. International Telecommunication Union, 2012. [online]. http://www.itu.int/aboutitu/annual_report/2000/key-telemedicine_and_teleeducation.html
  6. Muigai, C, 2011. Health services go online at Aga Khan with launch of telesurgery. Business Daily. Sept, 9. http://mobile.businessdailyafrica.com/Corporate+News/Health+services+go+online+at+Aga+Khan+with+launch+of+telesurgery/-/1144450/1232656/-/format/xhtml/-/4yirngz/-/index.html
  7. Body-Data-Space, 2012. [online]. http://www.bodydataspace.net/
  8. 8.0 8.1 Kramer, A. 2011. The virtual fitting room. Strategy and Business. http://www.strategy-business.com/article/00073?gko=790d3, May,2.
  9. Cisco, 2012[online] http://www.cisco.com/web/telepresence/telepresence-experiences.html
  10. 10.0 10.1 10.2 10.3 Knol, 2012. [online – a unit of knowledge]. http://knol.google.com/k/telepresence# (
  11. 11.0 11.1 NASA: Jet Propulsion Laboratory, 2012. [online- Mars Exploration Rover]. http://marsrovers.nasa.gov/technology/is_autonomous_mobility.html/
  12. Ref: Alberta Agriculture and Rural Development - <http://www1.agric.gov.ab.ca/$department/deptdocs.nsf/all/sag1951>